If your firm runs more than ten units, you already know cleaning is one of your costliest coordination problems. Different vendors per building, paper invoices, no audit trail, and turnover delays that hold up rent. Summa Clean operates differently — one platform, one invoice, one accountable contact.
We've heard the same story from a dozen firms in Ottawa. The pattern is consistent enough that we built around solving it.
The PM portal is built for the workflow you actually run, not retrofitted from a consumer booking flow.
An anonymized sample from a 47-unit, 12-building Ottawa portfolio. Real cleaning operations, real numbers, real consolidation.
12 buildings · 47 units · Net 30
All cleans include photo log, timestamped check-in/out, and 48-hour re-clean guarantee. Detailed line-item CSV available in the PM portal. Net 30 from invoice date.
Sleepwell Property Management is our Ottawa anchor partner. Their portfolio runs through the platform; their before-and-after data shapes how we operate.
We were running fourteen separate cleaning vendors across our portfolio. Now we run one. The reduction in coordination overhead alone justified the switch — the audit trail and turnover lag improvements are pure upside.
Volume pricing kicks in around 20 units across 3+ buildings. Smaller portfolios are welcome at standard residential rates without the volume discount tier.
Yes. Notice to existing vendors, key/lockbox transitions, schedule cutover — managed by our PM-success team. You get a transition plan with dates, not a list of things to do.
Summa Clean carries commercial general liability ($5M aggregate) and every crew member is WSIB-covered. Certificate of insurance issued directly to your firm on signing. We are the contractor of record; your firm has no direct WSIB exposure for our crews.
Yes. Mid-lease deep cleans can be tenant-initiated and tenant-paid (charge goes to tenant card, not to your master statement). Or PM-paid and pass-through-billed. Set the policy per building.
Reschedules are free up to 4 hours before. Cancellations within 4 hours of scheduled start are billed at 50%. We hold ourselves to the same standard — if our crew no-shows, you get a full credit plus a priority next-day reschedule.
Damage during a clean is covered under our liability insurance. The trust & safety team reviews photo logs, contacts your firm within 24 hours, and processes resolution. PMs receive incident summaries on the master statement.